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SHIPPING, CANCELLATION, RETURN & REFUND POLICY

We at Mild Cares work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. Our aim is to provide 100% satisfaction to our customers. In case you are not satisfied with your purchase, drop us an email within 24 hours of purchase with the details at support@mildcares.com.

Cancellation Policy

You can cancel your order within 24 hours of purchase only if the order has not already been dispatched. To cancel your order please drop us an email at support@mildcares.com or call / WhatsApp us on +91 9899095800 with the order details. In case your order is cancelled we will process the refund within 7 business days, after the cancellation request has been acknowledged.

Replacement, Return & Refund Policy:

Mild Cares returns will not be accepted due to its fall in Hygiene category so they are non-returnable, we only provide Add on Size without taking product back in case of Size Issue.

Size exchange guarantee Program?

We do not accept return, We provides add on product in case size issue without taking any product cost, it will charge one way shipping in case you select wrong size. If by mistake you get wrong size from our side you won’t be charge anything.

Please generate your return/exchange request by dropping a mail on support@mildcares.com, you can also call our customer care team on +91 9899095800 (Working hours: Monday to Saturday, 11 am to 6 pm), Return could also result in a refund of money in some of the cases. In case of refund we will process the refund within 7 business days, after the cancellation request has been acknowledged.

Reasons for return/exchange may vary from:

  1. Manufacturing Defective product
  2. Wrong Size/colour Delivered
  3. Sizing issue is subjected for exchange only and the single shipping fee is borne by you.
  4. Refund/Exchange will only be processed after a quality check of the returned product by experts of Mild Cares.

Shipping Charges

We have Shipping Charges on all orders, which is notified from time to time. We also levy charges on Cash-On-Delivery. Please check and consider the final shipping rate shown on your cart at the time of check-out. We also offer cash-on-delivery at some additional charge. Please check and consider the final shipping rate shown on your cart at the time of check-out.

Shipping usually take 3-5 working days from the date of purchase.