We know that menstrual cups are not one-size-fits-all products – they’re not necessarily the right period products for everyone. That’s why we offer a Satisfaction Guarantee if you get the wrong cup size or if the cup simply doesn’t work for you.
This applies to period products bought from our website only.
We offer a free size exchange or a full refund. Please note that the guarantee is only valid for one of the cups. The cup guarantee is valid for 1 Month from the purchase date.
For a couple of cycles, try your ordered size. If you face an issue
(poking stems, leaking, difficulties removing, etc.) connect with us here for a consultation.
It will be necessary for you to cut the current cup and send us a video. Please include the order details as well.
We have dispatched the cup and you should receive it before your next period.
If You need any support please get in touch with our Customer Support team at email@example.com or 989-909-5800.